Cancellation Policy

Neera Seeds Cancellation Policy

Neera Seeds believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy. Under this policy:

1. Cancellation Requests:

   • Cancellations will be considered only if the request is made within 24 hours of placing an order.

   • Cancellation requests will not be entertained if the orders have already been communicated to the vendors/merchants and the shipping process has been initiated.

2. Same Day Delivery Orders:

   • No cancellations are allowed for orders placed under the Same Day Delivery category.

3. Special Occasion Products:

   • Orders for products obtained on special occasions by the Neera Seeds marketing team cannot be canceled, as these are limited-time offers.

4. Damaged or Defective Items:

   • If you receive damaged or defective products, please report the issue to our Customer Service team.

   • The request will be entertained only after the merchant has verified the issue.

   • Such claims must be reported within 1 day of receipt.

5. Product Not as Expected:

   • If the product received is not as shown on the website or as per your expectations, notify Customer Service within 24 hours of delivery.

   • Our Customer Service Team will review the complaint and take an appropriate decision.

Important Note:

• Neera Seeds does not offer any subscription services. All purchases on our website are one-time transactions only.